Getting started with the Hövding app (Android)
Getting started with the Hövding app (iPhone)
Hövding does not connect to the app during setup (Android)
Hövding does not connect to the app during setup (iPhone)
Firmware upgrade keeps failing after several attempts (Android)
Firmware upgrade keeps failing after several attempts (iPhone)
1. Download the Hövding app from Google Play
Open Play Store on your phone. Search for the Hövding app by typing “hovding” in the search field, then tap INSTALL.
2. Sign up/log in
Open the app and follow the instructions on your phone to sign up or log in to an existing account.
3. Connect your Hövding 3
Make sure that Bluetooth is enabled on your phone. Tap Settings › Connected devices › Connection preferences › Bluetooth, toggle Bluetooth on. You can now connect your Hövding 3 by following the instructions in the Hövding app.
4. Notifications and location
The Hövding app will ask you for permission to send notifications, and to access your location. Please make sure you allow this, for the app to function properly.
1. Download the Hövding app from App Store
Open App Store on your phone. Search for the Hövding app by typing “hovding” in the search field, then tap GET.
2. Sign up/log in
Open the app and follow the instructions on your phone to sign up or log in to an existing account.
3. Connect your Hövding 3
Make sure that Bluetooth is enabled on your phone. Tap Settings › Bluetooth, toggle Bluetooth on. You can now connect your Hövding 3 by following the instructions in the Hövding app.
4. Notifications and location
The Hövding app will ask you for permission to send notifications, and to access your location. Please make sure you allow this, for the app to function properly
(IMPORTANT: Please make sure that Hövding app always has permission to access your location, to ensure that your trips get logged, and your ICE (In Case of Emergency) contacts get notified in the case of an accident. To do this, tap Settings › Hövding › Location on your phone and choose Always.)
1. Make sure Bluetooth is enabled on your phone
Tap Settings › Connected devices › Connection preferences › Bluetooth, toggle Bluetooth on.
2. Remove any Hövding 3 already paired to your phone
Tap Settings › Connected devices and look for a device name starting with “HOVD_”. Tap Settings next to the device name, then Forget. (NOTE: You may also want to look for the device under Settings › Connected devices › Previously connected devices.)
3. Restart the Hövding app and connect your Hövding 3
Close the Hövding app completely and then open the app again. Follow the instructions in the app.
If you still cannot connect:
Toggle Bluetooth “off/on” on your phone
Tap Settings › Connected devices › Connection preferences › Bluetooth, toggle Bluetooth off and then back on. (This usually solves minor connectivity issues)
Restart your phone
Switching your phone off and back on usually solves most connectivity issues.
1. Make sure Bluetooth is enabled on your phone
Tap Settings › Bluetooth, toggle Bluetooth on.
2. Remove any Hövding already paired to your phone
Tap Settings › Bluetooth and look for a device name starting with “HOVD_”. Tap ⓘ next to the device name, then Forget This Device.
3. Restart the Hövding app and connect your Hövding 3
Close the Hövding app completely and then open the app again. Follow the instructions in the app.
If you still cannot connect:
Toggle Bluetooth “off/on” on your phone
Tap Settings › Bluetooth, toggle Bluetooth off then back on. (This usually solves minor connectivity issues.)
Restart your phone
Switching your phone off and back on usually solves most connectivity issues.
1. Remove your Hövdings pairing to your phone.
Go to: Settings › Connected devices and look for a device name starting with “HOVD_”. Tap Settings next to the device name, then Forget.
(NOTE: You may also want to look for the device under Settings › Connected devices › Previously connected devices.)
2. Uninstall the Hövding app.
3. Install the latest version of the Hövding app from App Store.
4. Open the Hövding app, log in and follow the instructions on the screen.
1. Remove your Hövdings pairing to your phone.
Go to: Settings › Bluetooth and look for a device name starting with “HOVD_”. Tap ⓘ next to the device name, then Forget This Device.
2. Uninstall the Hövding app.
3. Install the latest version of the Hövding app from App Store.
4. Open the Hövding app, log in and follow the instructions on the screen.
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