We answer all mails as they come to us and we therefore ask you not to email the same question again, we will get back to you as soon as possible!
You will find answers to the most common questions in our FAQ.
Thank you for your understanding.
We are sorry to hear that your Hövding isn’t working like it should.
If your Hövding was purchased in our webshop you may file a claim through the link below.
Did your Hövding inflate without a bicycle accident? If your purchase was made in our webshop, kindly submit a warranty claim via the link below.
+46 (0)40 23 68 68
Mon-Tues: 10.00-15.00
Wed-Thur: 09.00-15.00
Fri: 09.00-12.00
Lunch 12.30-13.00
| Cookie | Durée | Description |
|---|---|---|
| ARRAffinity | session | ARRAffinity cookie is set by Azure app service, and allows the service to choose the right instance established by a user to deliver subsequent requests made by that user. |
| cookielawinfo-checkbox-advertisement | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . |
| cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
| cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
| cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
| cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
| cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
| hov_hide_banner | 21 days | Remembers that the user chosed to hide the popup banner. |
| hov_hide_countryredirect | 21 days | Remembers that the user chosed to hide the country redirect banner. |
| hov_user_country | 21 days | Rembers preferred country. |
| viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
| Cookie | Durée | Description |
|---|---|---|
| pll_language | 1 year | The pll _language cookie is used by Polylang to remember the language selected by the user when returning to the website, and also to get the language information when not available in another way. |
| PugT | 1 month | PubMatic sets this cookie to check when the cookies were updated on the browser in order to limit the number of calls to the server-side cookie store. |
| Cookie | Durée | Description |
|---|---|---|
| INGRESSCOOKIE | session | This cookie is used for load balancing and session stickiness. This technical session identifier is required for some website features. |
| Cookie | Durée | Description |
|---|---|---|
| _ga | 2 years | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
| _gat_UA-19170243-1 | 1 minute | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. |
| _gid | 1 day | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. |
| CONSENT | 16 years 3 months 22 days 17 hours | These cookies are set via embedded youtube-videos. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback.No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click “like” on a video. |
| demdex | 5 months 27 days | The demdex cookie, set under the domain demdex.net, is used by Adobe Audience Manager to help identify a unique visitor across domains. |
| uu | 1 year | This cookie is used to identify the users movements across the website and to sell targeted ads. |
| Cookie | Durée | Description |
|---|---|---|
| _fbp | 3 months | This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. |
| _rxuuid | 1 year | The main purpose of this cookie is targeting, advertesing and effective marketing. This cookie is used to set a unique ID to the visitors, which allow third party advertisers to target the visitors with relevant advertisement up to 1 year. |
| c | 1 year 24 days | This cookie is set by Rubicon Project to control synchronization of user identification and exchange of user data between various ad services. |
| dpm | 5 months 27 days | The dpm cookie, set under the Demdex domain, assigns a unique ID to each visiting user, hence allowing third-party advertisers to target these users with relevant ads. |
| EE | 4 months | eXelate sets this cookie to store information like number of user visits, average time spent on the website, and the pages that have been loaded, for targeted advertising. |
| fr | 3 months | Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. |
| HAPLB5S | session | This cookie is set by the provider Sonobi. This cookie is used to track the visitors on multiple webiste to serve them with relevant ads. |
| i | 1 year | This cookie is set by OpenX to record anonymized user data, such as IP address, geographical location, websites visited, ads clicked by the user etc., for relevant advertising. |
| IDE | 1 year 24 days | Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. |
| jpxumaster | 1 month | This cookie is set by the provider Justpremium. This cookie is used to serve the visitor with relevant contents and advertisement. This is provided by third party advertising hubs which provide real time bidding for advertisers. |
| jpxumatched | 3 hours | This cookie is set by the provider Justpremium. This cookie is used to serve the visitor with relevant contents and advertisement. This is provided by third party advertising hubs which provide real time bidding for advertisers. |
| PUBMDCID | 3 months | PubMatic sets this cookie to store an ID that is used to display ads in the users' browser. |
| test_cookie | 15 minutes | The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. |
| tu | 1 year | The domain of this cookie is owned by Adscale. This cookie is used target ads by registering the user movements across the website. |
| tuuid | 1 year 24 days | The tuuid cookie, set by BidSwitch, stores an unique ID to determine what adverts the users have seen if they have visited any of the advertiser's websites. The information is used to decide when and how often users will see a certain banner. |
| tuuid_lu | 1 year 24 days | This cookie, set by BidSwitch, stores a unique ID to determine what adverts the users have seen while visiting an advertiser's website. This information is then used to understand when and how often users will see a certain banner. |
| ud | 4 months | eXelate sets this cookie to store information like number of user visits, average time spent on the website, and the pages that have been loaded for targeted advertising. |
| um | 3 months | Set by AddThis for registering the user's sharing of content through social media. |
| umeh | 3 months | The main purpose of this cookie is marketing. It is used to keep track of the users on multiple website inorder to show relevant advertisement based on the user behaviour. |
| VISITOR_INFO1_LIVE | 5 months 27 days | A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. |
| YSC | session | YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. |
| yt-remote-connected-devices | never | These cookies are set via embedded youtube-videos. |
| yt-remote-device-id | never | These cookies are set via embedded youtube-videos. |
| Cookie | Durée | Description |
|---|---|---|
| 3pi | 3 months | No description available. |
| advst_uid_11 | 1 year | No description available. |
| callback | 5 minutes | No description available. |
| car | 5 minutes | No description available. |
| cct | 1 year | No description available. |
| cf | 5 minutes | No description available. |
| cip | 5 minutes | No description available. |
| cnac | 5 minutes | No description available. |
| DISPATCHER | session | No description |
| gdpr | 5 minutes | No description available. |
| id5 | 3 months | No description available. |
| KRTBCOOKIE_466 | 3 months | No description available. |
| one4-visitorid | 1 year | No description |
